Custom software
Software built to your specifications, with a fixed price agreed before work starts.
Programs for managing customers, contracts, scheduling, invoicing, inventory and online booking. You see the screens before anything is built. The finished program is licensed to you once, with no subscription.
Sample screens with placeholder data. Your screens are designed around your business before anything is built.
Process
Consultation
A free call of about 30 minutes to go over the problem, the people who will use the program and what it needs to do.
Interface proposal and quote
Qualified projects receive an initial interface proposal and a fixed-price quote based on project scope. Work starts only after you approve both.
Build, test and install
The program is built and tested, installed on your computers or server, and your staff are trained on it.
Business operations example
Example implementation: a self-storage facility kept its rentals, contracts and payments across spreadsheets and separate apps. It now runs from one program: customers book and sign online, invoices are marked paid automatically, and monthly reports are ready for the bookkeeper.
Included
| Price | Fixed, agreed before work starts |
|---|---|
| Platforms | Windows desktop, web, mobile |
| Installation | Included |
| Training | Included |
| License | One time, no expiration |
| Support | Direct support from Viper Systems |
Custom software vs. subscription software
Subscription software is typically billed every month or year and follows the vendor's design. Custom software is built around your business and licensed to you once.
| Subscription software | Custom software from Viper Systems | |
|---|---|---|
| How you pay | Monthly or yearly subscription | One-time license |
| Fit to your business | Typically follows the vendor's screens and reports | Built around how you work |
| Where your data is kept | Typically the vendor's servers | Your own computer or server |
| Upgrades | Typically scheduled by the vendor | Upgrades are not forced to keep the license active |
| License term | Subscription | Perpetual. The license does not expire. |
| Support | Vendor support channels | Direct support from the developer |